24 Hours Customer Service

1. Pre-sale Service：

1. Inquiries will be replied within 24 hours.
2. Market research and forecast for customer.
3. Provide unique and professional solutions based on customer's requirement.
4. Data sheet and samples offered.
5. Other requireed services such as special packing design, factory visiting and so on.

2. In- sale Service:

1. Tracking producing procedures all the time.
2. Provide photos and videos as per customer's requirement during production.
3. Free spare parts provided.

3. After-sale Service:

1. Complaint respond period not exceed 24 hours; maintenance guidance and problem solution supplied in 48 hours.
2. Warranty: 3-5 years
3. Free technician training.
4. Full set of documents free of charge, which including installation guidance, software operation manual, easy maintenance manual and control system software CD and so on.